What if I am missing items?

eCare

Last Update vor 2 Jahren

If you are missing an item, please first check your tracking number to see if it is still in transit. Sometimes not all items will arrive at the same time due to utilizing multiple fulfillment centers. Next, please open ALL packages to ensure that the smaller items are not packed into the larger items. If you still believe you are missing an item, contact our customer service department.

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